SEVEN UNIQUE FEATURES OF E-COMMERCE TECHNOLOGY
1. Ubiquity
Available just about everywhere, at all times. A unique feature of e-commerce technology.
2. Global Reach
The total number of users or customers an e-commerce business can obtain.
3. Universal Standards
Standards that are shared by all nations around the world.
4. Richness
The complexity and content of a message.
5. Interactivity
Technology that allows for two way communication between merchant and consumer.
6. Information Density
The total amount and quality of information available to all market participants.
7. Personalization/Customization
- Personalization : the targeting of marketing messages to specific individuals by adjusting the message to a person’s name, interest, and past purchases.
- Customization : changing the delivered product or service based on a user’s preferences or priod behavior.
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